Terms and Conditions

In addition to the applicable ticket vendor’s terms and conditions (e.g., Parking Tickets) where you purchase tickets for any Louisville Events event (“Event”), you acknowledge and agree that all ticket purchases are final and non-refundable for any reason.

You acknowledge and agree that if you do not attend an Event or an Event does not happen or is canceled in whole or in part for any reason, you may not receive a refund of any portion of your ticket purchase. This includes if all or part of an Event is canceled due to dangerous weather, pandemic or other reasons outside of LOUISVILLE EVENTS’s control. Event performers are subject to change or cancellation at any time without notice. No refund will be owed if an Event performer is changed or cancelled.

At the sole discretion of LOUISVILLE EVENTS, you may receive a partial or full credit (“Credit”) that you can use towards the purchase of a ticket to another Event produced by LOUISVILLE EVENTS. After you receive the Credit, if any, it must be used within 365 days. Use of the Credit is subject to the availability of tickets for the other Events you wish to attend, and you are not guaranteed a ticket to the Event of your choice.


By attending an Event, you acknowledge you are attending a public event, and you agree that your appearance and your actions inside and outside the venue where the Event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the Event. As a condition of your attendance at the Event, you grant permission to LOUISVILLE EVENTS to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, an Event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.

Any injury to your persons or property is your responsibility and you do not hold Louisville Events, the Triple Crown Pavilion, nor any subcontractor or staff responsible. We will do our upmost best to ensure security is provided and provides a safe environment! Theft of personal property is at the ticket holder’s responsibility and risk. We urge all ticket goers to practice safe and secure measures for their property, themselves, and their loved ones.